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What to Expect When Arriving at an ECMM Location

In order to operate safely, we have implemented additional measures, please advise your employee the following:

Signage: When your employee arrives at one of our locations, they will notice signage at the front entrance with our requirements for visitors / employees to enter including, physical distancing (6 feet), PPE usage (non-medical mask) and instructions not to enter the building if they are having any symptoms of Covid-19, and how to proceed.

A limited number of visitors/employees will be allowed in, for that reason, the front entrance may be locked and/or employees may be asked to wait in their vehicle.

Mask Requirement: Each employee scheduled for an appointment at one of our ECMM locations will be required to wear a non medical mask while on our premises. We ask that employees bring and wear their own masks for appointments. While some locations may have disposable masks onsite available for use, it is not guaranteed. Employees arriving at the collection site without a mask may require rescheduling.

Hand Washing/Sanitizing: Upon entering one of our locations, employees will be asked to wash their hands or use hand sanitizer prior to proceding with appointment.

Pre-Screening Questions: The following questions are posted at the entrance of our locations. Employees will be asked if they have read and understood the questions. Additional screening if any of the answers is yes.

  1. Have you traveled outside the province within the past 14 days or have you been in close contact with one or more people who have recently traveled? Yes □ No □
  2. Have you been in close contact (less than 6 feet / 2 meters) with anyone who has been sick with a flu-like illness in the last 14 days?                              Yes □   No □
  3. Have you shared or handled items that may have been used / touched by anyone who has been sick with a flu-like illness in the last 14 days? Yes □   No □
  4. Are you experiencing any of these symptoms: Fever / chills; new or worsening cough, runny nose, sore throat, shortness of breath, body aches, sudden loss of taste or smell.           Yes □   No □
  5. During the past 14 days, have you been in any situation where you could possibly have been exposed to the COVID-19 virus, such as:              
    1. gatherings with people who may have travelled outside the province or the country.
    2. Social events, parties, sharing of drinks & food.
    3. Situation of unknown exposure.

                   Yes □   No □

PPE: Our staff, collectors and health professionals will be wearing appropriate PPE when interacting with clients, this includes: gloves, masks, face shields and/or eye protection.

Please contact us with any questions.